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Terms & Conditions
Last Updated: March 4, 2025
Welcome to Shourinee.com! These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using Shourinee.com, you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree with these Terms, please refrain from using our website.
Business Information
Business Name: Shourinee
Website: Shourinee.com
Email: shourinee@gmail.com
Address: 32/A, Indira Road, Ground Floor, Dhaka, Bangladesh
1. Definitions
- “We,” “Us,” “Our” refers to Shourinee.
- “You,” “Your” refers to the user, customer, or visitor of Shourinee.com.
- “Products” refer to the items available for purchase on our website, including women’s sarees, ornaments, men’s panjabis, and shawls, all customizable.
- “Website” refers to Shourinee.com.
2. Eligibility
To use our website and purchase our products, you must:
- Be at least 18 years old or have parental/guardian consent.
- Provide accurate and complete information when placing an order.
- Comply with these Terms and applicable laws.
3. Products and Services
We offer:
- Gorgeous Women’s Sarees
- Stunning Ornaments to Match Every Outfit
- Stylish Men’s Panjabis
- Elegant Shawls for Every Season
- Customizable Products for Women and Men
We strive to display product colors and images accurately; however, variations may occur due to screen settings. We do not guarantee that your device’s display of any color will be accurate.
4. Pricing and Payment
- Prices: All prices are listed in Bangladeshi Taka (BDT) and are subject to change without prior notice.
- Payment Methods: We accept bank transfers, credit/debit cards, and mobile financial services.
- Taxes: Prices include applicable taxes unless stated otherwise.
- Order Confirmation: You will receive an order confirmation via email once payment is processed.
5. Order Process
- Placing an Order: Select your product, add it to your cart, and complete the checkout process.
- Order Acceptance: We reserve the right to accept or decline orders at our sole discretion.
- Order Cancellation: We may cancel orders due to product unavailability, payment issues, or suspected fraud. You will be notified, and any payment will be refunded.
6. Shipping and Delivery
- Shipping Locations: We currently ship within Bangladesh. International shipping may be introduced later.
- Shipping Time: Estimated delivery times will be provided at checkout. Delays may occur due to circumstances beyond our control.
- Shipping Fees: Shipping costs are calculated at checkout and are non-refundable.
7. Returns and Exchanges
- Return Policy: We accept returns only for damaged, defective, or incorrect products. Requests must be made within 7 days of delivery.
- Return Conditions: Products must be unused, in original packaging, and accompanied by proof of purchase.
- Custom Products: Customized items are non-returnable and non-refundable unless defective.
- Refunds: Approved refunds will be processed within 14 business days to the original payment method.
8. Intellectual Property
All content on Shourinee.com, including text, images, logos, and product descriptions, is the property of Shourinee and protected by copyright and trademark laws. You may not copy, reproduce, distribute, or use any content without our express written permission.
9. User Conduct
You agree not to:
- Violate any local, national, or international laws.
- Use our website for fraudulent or unauthorized purposes.
- Interfere with the security or functionality of our website.
- Post offensive, defamatory, or misleading content.
10. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Limitation of Liability
To the maximum extent permitted by law:
- Shourinee will not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
- Our total liability for any claim will not exceed the amount paid for the product in question.
12. Indemnification
You agree to indemnify and hold Shourinee, its employees, and affiliates harmless from any claims, damages, or expenses resulting from your use of our website or violation of these Terms.
13. Force Majeure
We will not be liable for delays or failures caused by events beyond our control, including natural disasters, strikes, supply chain disruptions, and internet failures.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of Bangladesh. Any disputes will be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.
15. Changes to Terms and Conditions
We reserve the right to update these Terms at any time without prior notice. Changes will be effective immediately upon posting. Continued use of our website constitutes acceptance of the revised Terms.
16. Termination
We reserve the right to terminate your access to Shourinee.com for violating these Terms or engaging in unlawful activities.
Contact Information
For any questions or concerns, please contact us:
📍 Address: 32/A, Indira Road, Ground Floor, Dhaka, Bangladesh
📧 Email: shourinee@gmail.com
By using Shourinee.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our website and services.
